The Teenage Daughter contact information

Customer Service - Contact Information - Policies

CUSTOMER SERVICE CENTER:

Customer Service is available Monday through Friday, from 9am - 5pm EST. For questions, you may email us. Have your order number handy when you contact us. To reach Customer Service Online, send e-mail to robin@theteenagedaughter.com . Be sure to include your order number in your e-mail.

CONTACT INFORMATION:

- Sending Correspondence To Dr. Guy:

Dr. Guy always enjoys hearing about how her programs have affected people. If you would like to share your story, you can e-mail her at cherylguy@theteenagedaughter.com . Be sure to include the word “story” in the subject line of your email. You can also write her a letter at the following address:

The Teenage Daughter
1609 E. Shotwell St.
Suite D
Bainbridge, GA 39819

- Business Offices:

For any business inquiries, please email Dr. Guy's administrative assistant by sending an email to robin@theteenagedaughter.com . You may also write us at the address below.

The Teenage Daughter
1609 East Shotwell St.
Suite D
Bainbridge, GA 39819

- Technical Problems:

If you are experiencing any technical problems with this website, please contact technical support webmaster@theteenagedaughter.com.

POLICIES:

Delivery Time
Orders are shipped within 24-48 hours. Delivery will usually be within 7 business days, unless ordering the RRP Home Training Program, which includes free express delivery.

Returning Merchandise *
We stand behind our products and realize that sometimes you may want to return an order. Merchandise can be returned for any reason within 30 days of receipt. There will be no exceptions. The 30 day period is defined as, the day you received your order until the day we receive the returned package. You will receive a full refund of the purchase amount and tax, minus the original shipping and handling fees, provided ALL the products received are returned in the same condition as they were received by you and the workbooks have not been written in. Whatever is not returned, the replacement cost will be deducted prior to the refund being applied. The credit will appear on your original method of payment. . The Tele-Boot Camp requires that you have executed your free phone session with Dr. Guy.

*NOTE: Our return policy does not apply to Downloads since there is nothing to return back to us.

Warranty on Product
If the product you purchased is defective or damaged upon it's arrival, you may request a replacement free of charge. If you damage the product, replacement products are available for individual purchase.

Online Pricing Disclaimer
The Teenage Daughter is not responsible for inaccurate entry of information or prices due to human error, technical malfunction or any other cause.

Payment
We accept all major credit cards including Visa, Mastercard, Discover, and American Express. Please be sure to provide your exact billing address - the address your credit card provider has on file for you, when ordering. Incorrect information may cause a delay in processing your order. Sales tax is applied to all orders shipped to Georgia.